Refund Policy

1. Eligibility Criteria for Refunds

• Refund requests must be initiated within fourteen (14) days from the date of purchase.
• Refunds are applicable exclusively to unused services or products. Services that have been fully or partially rendered, as well as digital products delivered to the customer, are deemed non-refundable.

2. Procedure for Requesting a Refund

• Refund requests must be formally submitted via email to [Insert Email Address]. Requests should include: Order details (e.g., order number, purchase date), A comprehensive explanation of the reason for the request.
• Upon receipt, the request will undergo a review process to determine eligibility. Users will be notified of the decision within five (5) to ten (10) business days.

3. Exclusions and Non-Refundable Transactions

• Subscription fees accrued post the initial fourteen (14) days.
• Custom services or projects that have been executed as per the user's specifications.
• Any costs incurred due to violations of our Terms & Conditions.

4. Paddle’s Role in Refund Processing

As our designated payment processor, Paddle facilitates the processing of all refunds. Users are subject to Paddle's terms regarding refund operations. Additional details can be found in Paddle's Buyer Terms.

5. Contact for Disputes or Clarifications

For queries or disputes concerning refund requests, contact our support team at [Insert Email Address]. Ensure the subject line clearly references "Refund Inquiry". This policy exists to balance operational integrity with customer satisfaction. We appreciate your understanding and cooperation.